Project Cadmus

Email Information Extraction and Monitoring

01. THE NEED

Navigating a constant flood of emails is a major challenge for businesses, as it can lead to key information being lost or overlooked.

And so, there was a great need for a solution to this problem, one that went beyond simple searches to intelligently analyze email content.

The goal was to automate the extraction of crucial insights, such as sentiment and actionable issues, and integrate these findings directly into the workflow.

#AI (Artificial Intelligence)
#NLP (Natural Language Processing)

02. THE SOFTWARE

Cadmus is an innovative application designed to automate the extraction and monitoring of key information directly from the user’s email inbox. By leveraging advanced AI-powered analysis, Cadmus streamlines workflow efficiency and ensures no critical insights are overlooked within email communications

03. KEY FEATURES

Automated Email Monitoring: Cadmus continuously monitors the user’s inbox in real-time, processing incoming emails as they arrive.
AI-Based Information Extraction: Using advanced natural language processing, Cadmus analyzes entire email threads to extract essential insights, such as overall sentiment, positive and negative remarks, and actionable issues or points.
Sentiment and Issue Identification: For each message, Cadmus determines the sentiment expressed by the sender and identifies any reported issues or action items that the team needs to address.
Custom Rule Configuration: Users can easily configure their email accounts, manage projects, and set up granular rules for blacklisting/whitelisting and targeted recipients, ensuring that only relevant emails are processed according to user-defined criteria.
Third-Party Integration: Cadmus can automatically send extracted insights or alerts to external systems, such as Microsoft Teams, or generate tickets in project tracking tools, enabling seamless workflow automation.
AI-Based Scoring: The application assigns each email or thread a score based on several criteria defined within the AI model, offering a better insight of the overall communication within a certain period of time.
Multi-Account Aggregation: Support for monitoring and extracting information from multiple email accounts across different providers

Automated Email Monitoring: Cadmus continuously monitors the user’s inbox in real-time, processing incoming emails as they arrive.
AI-Based Information Extraction: Using advanced natural language processing, Cadmus analyzes entire email threads to extract essential insights, such as overall sentiment, positive and negative remarks, and actionable issues or points.
Sentiment and Issue Identification: For each message, Cadmus determines the sentiment expressed by the sender and identifies any reported issues or action items that the team needs to address.
Custom Rule Configuration: Users can easily configure their email accounts, manage projects, and set up granular rules for blacklisting/whitelisting and targeted recipients, ensuring that only relevant emails are processed according to user-defined criteria.
Third-Party Integration: Cadmus can automatically send extracted insights or alerts to external systems, such as Microsoft Teams, or generate tickets in project tracking tools, enabling seamless workflow automation.
AI-Based Scoring: The application assigns each email or thread a score based on several criteria defined within the AI model, offering a better insight of the overall communication within a certain period of time.
Multi-Account Aggregation: Support for monitoring and extracting information from multiple email accounts across different providers

04. UPCOMING FEATURES

Advanced Analytics Dashboard: A comprehensive analytics interface to visualize team or project sentiment trends, issue frequency, and overall communication health.
Custom AI Training: Allow users to further personalize the AI models with their own datasets and feedback to improve extraction accuracy and tailor results to industry-specific needs.
Mobile Application: Launch a mobile version of Cadmus, enabling users to receive alerts and review insights on the go.
Support for Additional Communication Channels: Extend monitoring and extraction capabilities to chat platforms (e.g., Slack, WhatsApp) and other messaging tools.
Automated Task Creation and Assignment:Integrate with task management solutions to not only create tickets but also assign them automatically based on topic, sentiment, or urgency.