How quickly can we get started?
Usually within 1 to 2 weeks of signing the contract. We've already scoped your needs by that point, so we move straight to assigning your technical project manager and assembling your team.
Where are you based?
Our development team is based in Bucharest, Romania, and we have a sales office in Amsterdam. Bucharest sits in the Eastern European time zone, so you get full working-hour overlap with the rest of Europe and overlap with US East Coast mornings. We schedule calls and reviews around your hours, wherever you're based.
How experienced are your developers?
Most of our developers are mid to senior level, with the average developer staying at SBP for over four years. That tenure matters: you get people who've shipped production software across many projects and industries, not juniors learning on your time.
How do you select who works on our project?
We match people to your project based on the technologies, domain, and stage of work involved. Every developer has come through our own hiring and review process, so the vetting is done long before they reach your project. As the work shifts, your technical project manager adjusts who's involved so the skills on the team keep matching what the project actually needs.
How do we communicate and stay aligned?
Your project manager is your single point of contact. Most clients prefer regular calls and async updates via Slack or email, but we adapt to how you work. You'll also get progress reports and deliverable reviews.
How do you handle IP and confidentiality?
We sign NDAs as standard practice. All work product belongs to you. Our ISO/IEC 27001 certification means information security is managed through a formal, audited framework.
Can we start small and grow?
Yes, and most clients do. Start with a small engagement, evaluate the fit and output, and expand from there.
What if something isn't working?
We address it quickly. Whether it's quality, pace, or communication, we work with you to resolve it. The goal is a partnership that delivers, and we take responsibility for making that happen.
What if our priorities change mid-month?
That's expected. Your project manager works with you to reprioritize as needed. The retainer gives you flexibility in how hours are allocated, so shifting focus doesn't mean renegotiating a contract.
What's the difference between this and your end-to-end team service?
With augmentation, you're adding development capacity to supplement your existing team or fill specific gaps. You set the direction, and we deliver the work. With an end-to-end team, we take full responsibility for running a complete development function, including planning, architecture, delivery cadence, and team management. The right model depends on how much of the development process you want to own versus delegate.